Effective Date: July 2, 2024
Introduction:
MeSign ("we", "our", "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our digital signature services ("Services"). Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect:
a. Personal Information:
- Name
- Email address
- Phone number
- Billing and payment information
- Company/organization name
b. Document Data:
Information contained in documents you upload, sign, or manage using MeSign.
c. Usage Data:
- IP address
- Browser type and version
- Device information
- Pages visited and actions taken on our site
- Date and time of your visit
- Referring site details
d. Cookies and Tracking Technologies:
We use cookies and similar technologies to track activity on our services and store certain information.
2. How We Use Your Information:
We use the information we collect for the following purposes:
- To provide and maintain our Services
- To process transactions and send related information, including purchase confirmations and invoices
- To communicate with you, including sending service updates and promotional materials
- To improve our Services and develop new products, features, and functionality
- To monitor usage and trends, enhancing your overall experience
- To provide customer support
- To enforce our terms, conditions, and policies
- To comply with legal obligations
3. How We Share Your Information:
We may share your information in the following ways:
- With Your Consent: We may share your information with third parties when you give us permission to do so.
- Service Providers: We may share your information with third-party service providers who perform tasks on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer support.
- Legal Obligations: We may disclose your information to comply with the law or in response to legitimate requests from public authorities (e.g., courts or government agencies).
- Business Transfers: Your information may be shared or transferred during negotiations of a merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
4. Data Security:
We implement administrative, technical, and physical security measures to help protect your personal information. However, please note that no security system is entirely foolproof, and no method of transmitting data can guarantee complete protection against interception or misuse.
5. Your Data Protection Rights:
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access – You can request copies of your personal information.
- Right to Rectification – You can ask us to correct inaccurate or incomplete information.
- Right to Erasure – You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing – You can ask us to limit the processing of your data under certain conditions.
- Right to Object to Processing – You can object to our processing of your data under certain conditions.
- Right to Data Portability – You can request that we transfer your data to another organization, or directly to you, under certain conditions.
We will respond to such requests within one month. If you wish to exercise any of these rights, please contact us using the provided contact details.
6. SMS Privacy Policy
We value your privacy and are committed to protecting your personal information. By subscribing to our SMS service, you agree to the following terms:
- Data Collection: We collect your mobile number for the sole purpose of sending you SMS updates and communications.
- Data Usage: Your mobile data will only be used to provide you with the information and updates you have requested.
- No Sharing or Selling: We do not share, sell, or rent your mobile number or any personal information to third parties for marketing or affiliate purposes.
- Opt-Out: You can opt-out of receiving SMS communications at any time by replying with "STOP" or following the instructions provided in our messages.
- Changes to Policy: We may update this policy from time to time. Any changes will be communicated via SMS or through our website.
7. Changes to This Privacy Policy:
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Changes will take effect once posted on this page.